Figure 4.0 shows the main page of compensate manager :

                                                Figure 4.0

To generate claim form and invoice in soft copy to be emailed over to courier service for compensation request.
Compensate Manager is used when customer's parcel faces problems such as lost, damage, cancelled or etc. Therefore, they can request through customer service admins to claim from courier.
Firstly, admin need to enter Airway Bill and click Search Compensation From as shown in Figure 4.1 :
```
                           Figure 4.1
```
A compensate form for that particular awb will be displayed as shown in Figure 4.2 :
```
                              Figure 4.2
```

Figure 4.3

Based on Figure 4.3, the steps to claim for customer are :
- 1. Reason to Complain : Fill in the description for compensation
  2. Select Date of Posting the claim form
  3. Select Claim Type
  4. If the Claim Type is not listed in column, choose Other and fill in the Other Specific column.
  5. There are 3 buttons on action column; View PDF, View Invoice and Download As Zip.
View PDF is the claim form needed to be sent to courier. Figure 4.4 shows the claim form example form Poslaju :
```
                            Figure 4.4
```
View Invoice is document that need to be sent to customer.
Figure 4.5 shows an example of invoice :
```
                           Figure 4.5
```
Download as Zip is to download both documents from View Pdf and View Invoice
Figure 4.6 is an example of the downloaded files :
```
                          Figure 4.6
```

Compensate Manager

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